| AUTOMOTIVE
component maker Ingress Corp Bhd keeps ahead with
a unique innovative system - it pays its employees
RM1 per idea whether it is used or not.
Every week, the company holds a Quality Control
Circle (QCC) meeting where all employees are divided
into small groups to discuss quality improvements
and cost reduction methods.
"This method ensures improvement of quality
all the time," vice-chairman Rameli Musa said.
The idea, first implemented by the founder members
of the company, helps employees build teamwork through
group meetings and promotes positive culture among
the workforce.
"By proposing an idea, employees get RM1 and
if the idea is implemented, there is profit sharing,"
Rameli explains.
An employee can earn between RM60 and RM100 a month
just by proposing ideas.
Last year, the company saved about RM2 million in
research and development costs and this year Ingress
hopes to save up to RM3 million with the help of
its 800 employees. The cost down not only benefited
Proton and Perodua through development of outstanding
quality products, but helped the group to manage
changes in the demanding automotive industry through
good communication and teamwork.
This has resulted in the company winning numerous
quality awards. Its manufacturing facilities in
Nilai received the ISO 9002 in certification in
1997 while its international operations in Thailand
received the QS 9000 accreditation.
By the end of January 2001, all its manufacturing
plants had been accredited with QS 9000 / ISO 9002
certification.
It has also won Most Improved Vendor Award from
Proton and the Most Successful Customer Award from
Bank Pembangunan dan Infrastruktur Malaysia.
Today, Ingress has established itself as a prominent
automotive component manufacturer while customers
acknowledge its products and services to be reliable,
cost competitive as well as of the highest quality.
Even if the walls of Ingress are full of awards,
for the company, winning awards are only the visible
par of its continuous improving projects.
The real reward comes in when the company wine contracts
based on its well-run management and motivated workforce.
"The biggest award for our employees, I think,
is when we get contracts from customers. People
thinks that once you win an award, that's it! But
getting an award is not our target, it is continuously
improving ourselves," Rameli adds.
One of the company's best achievements is the recognition
of international market. For example, Ingress recently
won a Honda contract worth RM50 million supplying
components for Honda.
"Honda is very meticulous in choosing suppliers,
therefore being able to win a Honda project is really
good!" Musa explained.
A major achievement this year would be supplying
to Honda's Indian and Chinese operations as the
Japanese carmaker becomes more confident of Ingress's
abilities and quality products.
The company which made its big break when the national
carmaker vendor programme was started in 1992, is
today earning more than RM178 million in revenue
a year and is now listed on the Second Board of
the Kuala Lumpur Stock Exchange.
It started out when two groups of entrepreneurs
decided to merge businesses to form Ingress Corp
Sdn Bhd. At that time, the company was mainly providing
power engineering services to Tenaga Nasional Bhd
and when its services required by the national car
manufacturer in 1993, Ingress made its debut in
the automotive component production sector.
It supplied mouldings to Proton, and in 1994 it
incorporated a joint venture with Japanese companies
to make door sashes.
The following year, Ingress made proposals to list
but plans were stalled due to the economic downturn.
In 1997, it won a contract to manufacture doors
for Perodua's Kancil model and to date, apart from
having operations in Malaysia, Ingress has a plant
in Thailand to serve the needs of customers which
include Ford USA and Isuzu Motors.
It is also involved in railway engineering and electrification
to diversify its core automotive business and reduce
reliance on one sector.
Last financial year, revenue grew to RM178 million
from RM115 million a year ago while net profits
rose to RM18 million from RM12 million previously.
The company has about RM5 million in cash and bank
balances, and RM20 million in fixed deposits.
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